Last Updated: December 22, 2025

These Terms of Service ("Terms") govern your access to and use of the websites, services, communications, and offerings (collectively, the "Services") provided by Cirnovus, Inc. (doing business as Cirnovus) ("Company," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Services.

1. ELIGIBILITY AND AUTHORITY

You represent and warrant that:

  • You are at least 18 years of age; and
  • You have the authority to enter into these Terms on behalf of yourself or the organization you represent.

If you are using the Services on behalf of an entity, you agree that these Terms bind that entity.

2. SERVICES PROVIDED

Cirnovus provides managed IT services, consulting, support, monitoring, security, and related technology services. Specific services, deliverables, and service levels may be governed by separate agreements, statements of work, or service schedules.

These Terms apply unless superseded by a written agreement executed by both parties.

3. ACCEPTABLE USE

You agree not to:

  • Use the Services for unlawful or unauthorized purposes
  • Interfere with or disrupt systems, networks, or data
  • Attempt unauthorized access to systems or accounts
  • Upload malicious code, malware, or harmful content
  • Violate applicable laws or regulations, including privacy and data protection laws

We reserve the right to suspend or terminate access for violations of this section.

4. CLIENT RESPONSIBILITIES

You are responsible for:

  • Providing accurate and current information
  • Maintaining the confidentiality of credentials
  • Implementing recommended security controls unless otherwise agreed
  • Maintaining appropriate backups unless explicitly included in a service agreement

Cirnovus is not responsible for issues caused by inaccurate information, unsupported systems, or third-party failures outside our control.

5. COMMUNICATIONS & SMS MESSAGING

By providing your contact information, you consent to receive service-related communications from Cirnovus, including phone calls, emails, and SMS messages.

SMS messages are transactional or informational in nature. Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact (434) 201-3300 or help@cirnovus.com.

Consent to receive communications is not a condition of purchase.

6. FEES AND PAYMENT

Fees for Services are set forth in applicable agreements, proposals, or invoices. You agree to pay all fees according to the agreed terms.

Late payments may result in service suspension. All fees are non-refundable unless otherwise stated in writing.

7. INTELLECTUAL PROPERTY

All content, trademarks, software, documentation, and materials provided by Cirnovus are owned by or licensed to Cirnovus and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable right to use such materials solely in connection with the Services.

8. CONFIDENTIALITY

Each party agrees to protect the other party's confidential information and use it only for purposes related to the Services.

Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from a third party.

9. DATA PROTECTION AND PRIVACY

Cirnovus processes personal data in accordance with its Privacy Policy and applicable U.S. privacy laws, including the Virginia Consumer Data Protection Act (VCDPA).

You acknowledge that Cirnovus may use subcontractors and service providers subject to confidentiality and data protection obligations.

10. THIRD-PARTY SERVICES

The Services may rely on or integrate with third-party platforms, software, or providers. Cirnovus is not responsible for third-party services, availability, or policies.

11. DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIRNOVUS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

CIRNOVUS'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO CIRNOVUS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Cirnovus from claims arising out of your misuse of the Services, violation of these Terms, or violation of applicable law.

14. TERMINATION

Either party may terminate Services in accordance with applicable agreements. Cirnovus may suspend or terminate access for violations of these Terms.

Upon termination, outstanding payment obligations remain due.

15. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any legal action shall be brought exclusively in state or federal courts located in Virginia.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

17. CONTACT INFORMATION

Cirnovus, Inc.
1 Town Center Dr #2111
Dublin, VA 24084
United States

Phone: (434) 201-3300
Email: help@cirnovus.com

18. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any executed agreements, constitute the entire agreement between you and Cirnovus regarding the Services.